Terms of Use

1. Interpretation and Definitions

1.1 Interpretation

Capitalized terms have the meanings assigned to them in these Terms, whether used in singular or plural form.

1.2 Definitions

• Affiliate means any entity that controls, is controlled by, or is under common control with the Company.
• Application means the mobile application titled “NoTears – AI Notetaker.”
• Company, We, Us, or Our means Lune Care Pty Ltd, with registered address 2 Marquet St, Sydney NSW 2138, Australia.
• Device means any mobile device capable of accessing the Service.
• Service means the Application and all related features, AI-powered tools, content, and services offered by the Company.
• User Content means any audio recordings, transcripts, notes, text, documents, images, or other content you upload, submit, or generate through the Service.
• You means the individual using the Service.

2. Agreement to Terms

Your access to and use of the Service is conditioned upon your acceptance of these Terms and our Privacy Policy. By using the Service, you acknowledge that you have read, understood, and agree to be bound by them.

3. Eligibility and Age Requirements

You must be at least 13 years old to use the Service.

If you are between 13 and 17 years old, you may use the Service only with the consent and supervision of a parent or legal guardian, who agrees to be responsible for your use of the Service.

4. Nature of the Service; No Professional Advice

NoTears is a general-purpose AI-powered note-taking and transcription tool.

The Service:

• Does not provide legal, medical, financial, or professional advice
• Generates automated outputs that may be incomplete or inaccurate
• Is provided for informational and productivity purposes only

You are solely responsible for how you use, interpret, or rely on outputs generated by the Service.

5. User Content and License Grant

You retain ownership of your User Content.

By submitting User Content, you represent that you have all necessary rights to do so. You grant the Company a worldwide, royalty-free, non-exclusive, sublicensable license to use, store, process, reproduce, and modify User Content solely to operate and provide the Service.

User Content is not used to train or improve AI models.

6. Prohibited Uses

You agree not to:

• Upload unlawful, harmful, defamatory, or infringing content
• Upload content that violates privacy or intellectual property rights
• Record individuals without lawful consent
• Reverse engineer, scrape, or attempt to extract source code or models
• Interfere with or disrupt the Service or its security
• Use the Service for illegal or unauthorized purposes

7. Subscriptions, Billing, and In-App Purchases

The Service may offer paid subscriptions with free trials.

Payments and subscriptions are processed through the Apple App Store. Apple's terms govern billing, renewals, cancellations, and refunds.

Subscriptions automatically renew unless canceled at least 24 hours before the end of the current billing period.

8. Third-Party Services

The Service may rely on or integrate with third-party services (including AI and speech-to-text providers). We are not responsible for third-party services and do not control their operations beyond contractual safeguards.

9. Intellectual Property

All rights, title, and interest in the Service (excluding User Content) are owned by the Company or its licensors.

You may not copy, modify, distribute, sell, lease, reverse engineer, or exploit any part of the Service except as expressly permitted.

10. Suspension and Termination

We may suspend or terminate your access to the Service at any time if you violate these Terms or misuse the Service.

Upon termination, your right to use the Service immediately ceases.

11. Disclaimer of Warranties

The Service is provided “AS IS” and “AS AVAILABLE.”

To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of accuracy, fitness for a particular purpose, non-infringement, and availability.

12. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for indirect, incidental, consequential, or special damages, including loss of data or profits.

Our total liability shall not exceed the greater of:

• The amount you paid for the Service in the preceding 12 months, or
• USD $100

13. Indemnification

You agree to indemnify and hold harmless the Company from claims, damages, or expenses arising out of your use of the Service or violation of these Terms.

14. Governing Law

These Terms are governed by the laws of New South Wales, Australia, without regard to conflict of law principles.

15. Dispute Resolution

Where permitted by law, disputes shall be resolved through binding individual arbitration or courts of competent jurisdiction, and not as part of a class or representative action.

16. Severability and Waiver

If any provision is found unenforceable, the remaining provisions remain in full force. Failure to enforce any right is not a waiver.

17. Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after changes become effective constitutes acceptance.

18. Contact Us

If you have questions about these Terms, contact us at:

Email: support@notears.ai

Company: Lune Care Pty Ltd